Privacy Policy
Last updated: 9 July 2026
1. Overview
PlayStats ("we", "us", "our") respects your privacy. PlayStats is operated by Qrcall Pty Ltd (ABN 41 162 843 101), a company registered in Australia. This policy explains what information we collect, how we use it, and your rights. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. Information We Collect
Account information
When you sign up, we collect your email address and any profile details you provide.
Cricket statistics
When you claim a player profile, we retrieve your publicly available cricket statistics from PlayHQ / Cricket Australia. This includes match scores, batting and bowling figures, and ball-by-ball data from public match records.
User-created content
Annotations, coaching notes, and metadata you add to your innings and match records are stored in our systems.
Usage data
We collect basic usage information such as pages viewed and features used to improve the service. We do not use third-party tracking or advertising cookies.
3. How We Use Your Information
- To provide and maintain the PlayStats service
- To display your cricket statistics and analytics
- To store your annotations, coaching notes, and preferences
- To improve the service and fix issues
- To communicate with you about your account
We do not sell your personal information. We do not use your data for advertising.
4. Data Storage & Security
Your data is stored securely using Supabase (hosted infrastructure with encryption at rest and in transit). We take reasonable steps to protect your information from unauthorised access, loss, or misuse.
5. Third-Party Data Sources
Player statistics displayed on PlayStats are sourced from publicly available data on PlayHQ, operated by GameOn Enterprises Pty Ltd on behalf of Cricket Australia. This data is publicly accessible and consists of factual match records.
6. Sharing Your Information
We may share your information only in these circumstances:
- With your coach — if you are part of a coaching group, your coach can view your statistics and any shared annotations
- Service providers — we use Supabase for data storage and authentication; they process data on our behalf under their own privacy policies
- Legal requirements — if required by law or to protect our legal rights
7. Your Rights
You have the right to:
- Access — your personal information we hold
- Correct — inaccurate or incomplete information
- Delete — your account and associated data
- Export — your user-created content
To exercise any of these rights, contact us at support@playstats.app.
8. Children
You must be at least 16 years old to create a PlayStats account. A parent or guardian may hold an account and follow the statistics of a child in their care — the child does not need an account of their own. We do not knowingly collect personal information directly from children under 16.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by posting a notice on the service. Continued use after changes constitutes acceptance.
10. Contact
For privacy enquiries or complaints, contact Qrcall Pty Ltd (ABN 41 162 843 101) at support@playstats.app.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner.